Context
Water filtration company using filter based hardware in extremely remote locations worldwide.
End Users
Maintenance Technicians and Admins
Industry
Energy and Utilities (Mobile, Big Data)
Who
Stealth Mode
Type of work
Product and UX Strategy
Product Definition
UX Leadership
Design Implementation
Product Definition
UX Leadership
Design Implementation
Work Format
Consulting
Team Training
Team Training
The Challenge
System designed from scratch
Started with simple filter monitoring hardware distributed in hard to reach locations, hundreds of miles apart - required lots of inconvenient and expensive travel for technicians.
Wanted a remote monitoring system in order to analyze performance and target maintenance visits
The Result
Created mobile remote monitoring system - Enabled system maintenance for water filtration in hard to reach locations:
System designed from scratch
Started with simple filter monitoring hardware distributed in hard to reach locations, hundreds of miles apart - required lots of inconvenient and expensive travel for technicians.
Wanted a remote monitoring system in order to analyze performance and target maintenance visits
The Result
Created mobile remote monitoring system - Enabled system maintenance for water filtration in hard to reach locations: